Is this email really from us?

Last updated October 10, 2026

Some people pretend to be a company in order to trick others into giving away money or passwords. Here is how to be sure that a message is really from Senior Puzzles Daily.

Where our email comes from

We send email only from hello@seniorpuzzlesdaily.com. That is the only address we use. Look at the sender address itself, not just the name beside it, because anybody can type any name.

What we never do

• We never ask for your card details, a password or your sign-in code by phone, text message or email.
• We never telephone you or send you a text message.
• We never ask you to install a program, or to let someone use your computer from far away.
• We never threaten to close your account, or ask you to hurry.

Where to type your code

Only on seniorpuzzlesdaily.com, on the page where you asked for it. Check that the address at the top of your browser says seniorpuzzlesdaily.com. If a code arrives and you did not ask for one, ignore it and do nothing; nobody can use it without your email.

How to check a message

1. Look at the sender address. It must be exactly the address above.
2. Do not click a link you are not sure about. Instead, type seniorpuzzlesdaily.com into your browser yourself.
3. If anything feels odd, such as bad spelling, a rush, or a request for money, stop and do not reply to it.

How to report a suspicious message

Forward it to hello@seniorpuzzlesdaily.com, or write to tell us what happened. Then delete it. Do not reply to the sender and do not click anything in it. We reply within 3 business days.

If you already gave card details or a password to someone, call your bank or card company at once, using the number on the back of your card, and change that password everywhere you use it.

Cannot remember which address you used with us? See Which email did I use?